Terms of service
Terms & Conditions of Use
Thank you for visiting gluedots.com. This website is operated by Glue Dots International, LLC in support of the Glue Dots® brand of adhesives. We encourage you to spend some time on our website and fulfill your creative needs.
Please review the following Terms and Conditions of Use (the "Terms") carefully before using gluedots.com and before purchasing Glue Dots® products or services (the "Product"), or obtaining content from our website. These Terms contain important information about your rights and obligations, as well as limitations and exclusions that may apply to you.
Our website is provided to you, the user, by Glue Dots International, LLC doing business as GLUE DOTS. Whenever we use the words "we," "our," "Glue Dots," "us," or "Company," we are referring to Glue Dots International, LLC and its parents, subsidiaries, and affiliates, including, without limitation. Whenever we use the word "website," we are referring to our website, www.gluedots.com.
1. Privacy Policy
Our Privacy Policy, as it may change from time to time, is a part of these Terms. By agreeing to these Terms, you acknowledge that you have read and understood our Privacy Policy, and that you agree with it.
- Agreement to Terms and Conditions of Use
These Terms apply to your use of our website. These Terms also apply to your purchase of Product sold on our website. By using our website, accessing information on our website, ordering Product or accepting delivery of Product, it means that you have read, understood, and agreed to these Terms, and it forms a legally binding agreement to these Terms. These Terms constitute the entire and only agreement between GLUE DOTS and you regarding your use of our website. All prior or contemporaneous representations, warranties, conditions and understandings regarding your use of our website, or your purchase of Product, are specifically disclaimed and superseded by these Terms. Parents, guardians and other legal representatives agree to these Terms on behalf of their minor children who use the website.
If you do not agree with these Terms, or if you disagree with specific parts of these Terms, then do not use our website. Your continued use of our website means that you have agreed to the Terms. You cannot use our website, and at the same time object to these Terms. Your use of our website is at your sole risk.
- Changes to the Terms
(a) We reserve the right to change these Terms at any time, without prior notice to you or to other users of our website. Your continued use of our website after the Terms are changed constitutes your agreement to the changes that were made, and your continued agreement to be bound by these Terms, as so changed. At the bottom of these Terms you can find the date that the Terms were last changed.
(b) Access to our website and the use of information, materials, products or services provided through our website, is not intended, and is prohibited, where such access or use violates applicable laws or regulations.
- Users must be Legal Age of Majority
Our website is a business website designed for persons who have reached the age of majority in the state, province or territory in which they reside. Any user of our website represents to us that he or she has reached the legal age of majority in the state, province or territory in which they reside. If you are between ages 13 and the legal age of majority, and continue to use our website, then your parent / legal guardian represents to us that he or she consents to these Terms on your behalf, and that she or he consents to your use of our website. A parent / legal guardian of a child between ages 13 and the legal age of majority is solely responsible for their child’s use of this website, including all financial charges. We are not liable for any damages that may result from a user’s misrepresentation of age. No one under age 13 is authorized to submit or post any information, including personally identifying information, on our website. Under no circumstances may anyone under age 13 use our website, except to browse.
- Compliance with Laws
(a) The material on our website is intended only for personal use. No part of any content, form, project, pattern, design, written instruction, image, photograph, text or document accessible at our website may be incorporated into any information retrieval system, whether electronic or mechanical.
(b) When you use our website, you must not: (1) violate any law, statute, ordinance or regulation; (2) subject our website to any virus, Trojan horses, worms, time bombs, cancelbots, easter eggs, or other computer programming routines that may damage, detrimentally interfere with, surreptitiously intercept, corrupt or expropriate any system, data or personal information; (3) cause us or our affiliates to lose (in whole or in part) the services of our ISPs or other suppliers; (4) place an undue burden on the software and hardware used with our website, (5) directly or indirectly result in the transmission of spam, junk mail, or other unsolicited mass e-mails; (6) seek to obtain personally identifiable information from other users of our website; or (7) modify or alter any part of our website.
(c)The posting or transmitting of any unlawful, threatening, libelous, defamatory, obscene, pornographic or profane material, or any material that could constitute or encourage conduct that would be a criminal offense or violation of any law, is prohibited.
(d) We reserve the right, in our sole discretion and judgment, and without liability of any kind to you, to terminate, change, or suspend your access to our website for any reason, at any time, without notice.
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User Comments, Feedback and Other Submissions
(a) If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
(b) We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
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Third-Party Links
(a) Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.
(b) We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
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Accuracy of Billing and Account Information
(a) We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
(b) You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
(c) For more detail, please review our Returns Policy.
- Not Responsible for Errors
(a) Our website may contain errors, may be missing information, or may not be current. We reserve the right to correct any errors or omissions, and to update information at any time without prior notice to you. Corrections or updates may occur after you have submitted an order from our website. In that event, we will attempt to contact you with the correct information before processing your order. If we are unable to contact you with the correct information, then you may return the item according to our return policy. If an item is listed on our website at an incorrect price or with incorrect information, then at our sole discretion we reserve the right: (1) to refuse orders for that item, (2) to contact you for instructions, or (3) cancel your order and notify you of the cancellation. We reserve the right to limit quantities, even after you have submitted an order from our website. We apologize for any inconvenience that this may cause you.
(b) Your order(s) is subject to cancellation by us, at our sole discretion.
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Modifications to the Product and Prices
(a) Prices for our products are subject to change without notice.
(b) We reserve the right at any time to modify or discontinue the Product without notice at any time.
(c) We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Product.
- Discontinued Product
We reserve the right to change and discontinue Product at any time without notice to you, and this may affect information saved in any sales through an online cart. We may substitute Product that has the functionality and performance of the Product ordered, but changes between what is shipped and what is described on the website are possible.
- Intellectual Property
(a) The content, text, organization, selection and arrangement of elements, graphics, design, compilation, magnetic translation, digital conversion, and all other matters related to our website, including without limitation, the "look and feel" of our website, are protected under applicable copyrights, trademarks, and other proprietary rights and are our property, or are included with the permission of the owner, and are protected under copyright and trademark laws. You do not acquire ownership rights when viewing this website.
(b) Any product, process or technology described in the materials on this Website may be the subject of other intellectual property rights reserved by Glue Dots and are not licensed hereunder. Glue Dots®, the Glue Dots Logo, Balloon Dots®, Candle Dots®, Dot n Go®, Glue Lines®, Glue Squares®, Poster Dots® and GDI Adhesives® and most other brand names in this Website are the trademarks or registered trademarks of Glue Dots International, LLC or our parent company Ellsworth Corporation. Trademarks of other parties are identified wherever possible, and Glue Dots acknowledges their rights.
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Disclaimer of Warranties; Limitation of Liability
(a) Products in Original Packaging and not Manufactured by Glue Dots.
IF YOU ARE PURCHASING PRODUCTS IN THEIR ORIGINAL PACKAGING AND NOT MANUFACTURED BY GLUE DOTS, THE ONLY WARRANTY AVAILABLE TO YOU FOR THE PRODUCTS SHALL BE ANY MANUFACTURER'S WARRANTY WHICH MAY APPLY AND GLUE DOTS MAKES NO INDEPENDENT WARRANTIES, EXPRESS OR IMPLIED (INCLUDING, WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTIES OF TITLE, NONINFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE). Glue Dots does not adopt, guarantee, or represent that the manufacturer will comply with any of the terms of the warranty of such manufacturer. You assume all liability with respect to the Product, its transport, use, misuse, storage, and disposal.
(b) Repackaged Products and Glue Dots’ Products.
Glue Dots’ Products. If you are purchasing Products manufactured by Glue Dots, Glue Dots warrants to the original user only that the Products will be free from material defects in materials and workmanship under normal use and service for the shelf life of the Product as described in the technical data sheet, but no event longer than one year from the date of Glue Dots’ delivery of such Product to the original user.
Limitations and Remedies. There is NO WARRANTY in cases of damage in transit, negligence, abuse, abnormal usage, misuse, accidents, normal wear and tear, damage due to environmental or natural elements, failure to follow Glue Dots’ instructions or improper installation, storage, or maintenance. Glue Dots makes NO WARRANTY regarding Product compliance your needs, specifications, instructions, or requirements.
(c) Craft-making, scrapbooking, home-use, and the other activities included in our website are highly individualized pursuits, with project results varying widely, depending upon the type of supplies used and the skill level and creative ability of the user. We do not guarantee the results of any use presented on our website, and we disclaim all liability for unsatisfactory results.
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Indemnification
You hereby release and agrees to indemnify, defend and hold harmless Glue Dots, its shareholders, officers, agents, employees, affiliates, successors, assigns and third-party suppliers ("Glue Dots’ Indemnified Parties") from and against any and all direct and indirect claims, debts, actions, causes of action, liabilities, loss, suits, demands, fines, penalties, judgments, omissions, damages or expenses whatsoever, including, without limitation, attorneys' fees and costs of proceedings ("Damages") incurred by or against Glue Dots or any of Glue Dots’ Indemnified Parties due to or arising out of, in connection with, resulting from or relating to (i) misrepresentations, breach of the warranties, representations, covenants or agreement contained in this Agreement, or (ii) any damage to or destruction of property, or injury to or death of persons caused, or alleged to have been caused, in whole or in part, by any intentional, reckless, negligent or other act (or failure to act) by yourself, or (iii) losses, damages or injuries caused by your use of our products, your specifications, designs, or due to improper application or use of the Products or otherwise. Prior to settling any claim, you will give Glue Dots an opportunity to participate in the defense and/or settlement of such claim.
- Return Policy
All sales from our website are subject to our return policy. Please visit our return policy for more details.
- Changes to our Website
We have the right, in our sole discretion, to refuse, modify or remove any material submitted to or posted on our website and to terminate, change, or suspend (temporarily or permanently) any aspect of our website (or the entire website) at any time, without notice or liability to you. Without limiting the foregoing, we have the right without any liability, to remove any material, including goods for sale, which we find, in our sole discretion, to be objectionable or in violation of these Terms.
- Miscellaneous
(a) If you are a resident in the United States or any other jurisdiction except Canada, you agree that the Federal Arbitration Act, applicable federal law, and the laws of Wisconsin, will govern any proceeding relating to these Terms, your use of our website, or your purchase of Product, without giving effect to any conflict of law provisions. If any claim is found not to be subject to arbitration, then normal choice-of-law rules will apply to any proceeding brought in state or federal court.
(b) The language in these Terms will be interpreted as to its fair meaning and not strictly for or against either party. If any part of these Terms is held invalid or unenforceable, the remaining portions of these Terms will remain in full force and effect. To the extent that anything in or associated with our website or Product is in conflict or inconsistent with these Terms, these Terms control.
(c) Our failure to enforce any provision of these Terms is not a waiver of such provision, or of the right to enforce such provision. No agency, partnership, joint venture, or employment is created as a result of these Terms, your use of our website, or your purchase of Product.
(d) This section will survive after the Terms of Use terminate or your use of the website ends.
- Contact Information
Questions about the Terms of Service should be sent to us at info@gluedots.com
- Updates
These Terms were last updated in January 2023.